Energy Up FAQ

Default solution folder, feel free to edit or delete it.

I want to participate in Energy Up but I have an injury. Would I still benefit from participating?
Energy Up  is very focused on overcoming the mental obstacles that keep us from improving our health and wellness. There are many activities and assignments...
Mon, 25 Mar, 2019 at 4:27 PM
The software kicked me out due to medical reasons.
Keeping our valued members safe is our #1 priority, so we have to make sure that every member has received the OK from their doctor if they have been fla...
Mon, 8 Jun, 2015 at 12:17 PM
The videos aren't working for me. What should I do?
If you have an Apple device or iPhone please try downloading our free Boot Camp Hub app that can help with this issue. If you click on the video you ...
Tue, 3 Jan, 2017 at 10:07 AM
I forgot my password.
If you are an Energy Up  member please go to and click on sign in. Once there click on "I forgot my password" and it will ...
Tue, 26 Mar, 2019 at 9:49 AM
Do I need equipment for Energy Up or the No Excuses System Software?
No. There is no equipment needed. Just show up and you can access the videos from anywhere there is internet!
Tue, 26 Mar, 2019 at 9:57 AM
Can I participate if I am pregnant?
You can use our program during your pregnancy, although you should not be doing intense interval workouts until after the baby is born.  Your doctor proba...
Sun, 29 Jun, 2014 at 11:31 PM
Where can I find the Low- Impact No Excuses Workout?
If you go to the recorded workouts page under the Personalized Exercise tab and click on the “Show Search” Button it will drop down so you can filter the ...
Tue, 3 Jan, 2017 at 9:53 AM
Are rest days important?
Rest days are extremely important physically and mentally.  I personally have not worked out on a Sunday in probably 6 months -- that is my rest day -- m...
Fri, 18 Apr, 2014 at 8:24 PM
How do I unsubscribe from the e-mails?
If you scroll to the bottom of one of your e-mails, you can click on the "unsubscribe" link. If you are receiving emails from more than one list p...
Tue, 26 Mar, 2019 at 10:00 AM
I do not need to lose weight, but I would like to get in shape. Will your program work for me?
About 25% of Energy Up  members are only trying to improve their fitness and maintain their weight -- not lose weight.   By doing personalized interval wo...
Tue, 26 Mar, 2019 at 10:05 AM