Energy Up FAQ

Default solution folder, feel free to edit or delete it.

About Energy Up
First, if you haven't already done so please go to and click on "sign in" in the upper right-hand corner. Make sure your usern...
Mon, 25 Mar, 2019 at 4:06 PM
I can’t log in and have not received a registration code. Can you please send me one?
You will not need any log in information for Energy Up, this is only for our software system. Please go to and click on sign in. Your userna...
Mon, 25 Mar, 2019 at 4:08 PM
If I am logging in for the first time, how do I create my password?
Click on “I forgot my password” and you will be sent an email in which you can create a password. Please go to and click on sign in. You...
Mon, 25 Mar, 2019 at 4:10 PM
Scorecard (Track Progress) Information
If you click on the "Track Progress" tab you will be able to view our scorecard. There you will see “Daily” “Weekly” “Monthly” and “Overview” to lo...
Mon, 25 Mar, 2019 at 4:24 PM
What is my Wellness Score and how do calculate it?
You can find the wellness score on the hub by clicking on the "Track Progress" tab. Click on the "Weekly" tab and you will see a secti...
Tue, 3 Jan, 2017 at 9:48 AM
App Volume for Phone Devices
In regards to the Energy Up app,  please make sure that the sound button on your phone is turned to ON and not vibrate or silent as it will not play the soun...
Mon, 25 Mar, 2019 at 4:14 PM
What is the 30 Secrets to Better Health and where can I find it?
The 30 Secrets to Better Health is located under the "Personalized Motivation" tab and then by clicking on the "6 Key Habits" to Better...
Mon, 25 Mar, 2019 at 4:16 PM
How do I get back to the home page?
Click on the Energy Up  logo at the top of the screen.
Mon, 25 Mar, 2019 at 4:18 PM
The links are not working. What should I do?
Please try the following: 1)  Press down on the control button on your keyboard while clicking on the link. This should open the link in a new wi...
Wed, 3 Sep, 2014 at 6:54 AM
Will I always be able to access the videos?
The videos under the "Personalized Exercise" tab under "Workouts" will only be available during the duration of your Energy Up Subscript...
Mon, 25 Mar, 2019 at 4:20 PM