Please try the following:
1) Press down on the control button on your keyboard while clicking on the link. This should open the link in a new window. If this does not work, see option 2.
2) Make sure that your pop-up blockers are turned off in your internet browser settings. If this does not work, see option 3.
3) Refresh your web browser and try again. If this does not work, see option 4.
4) Close out of your web browser entirely and re-open it and try again. If this does not work, please e-mail our member support team.
5) We advise that you use the Google Chrome web browser. You can do so by downloading it for free.
6) Download the latest version of Adobe Flash Player.